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Enabling Google Books, Maps (and other apps) via the Google Apps Admin Panel

Posted on February 3rd, 2014 by Neil Crosby. Filed under Blog Posts.

Recently, I received an email from a user of one of the Google Apps domains that I administrate. They were having the problem that if they visited Google Books or Maps and tried to sign in with their account, they would receive an error message stating that they were not allowed to log in, as the service had no been enabled on their domain. Interesting. I didn’t remember ever turning it on for any of the other domains I administrate either.

So, I checked whether I could log in with one of my accounts on a different domain. I could. Trying with the administrator account for the problem domain though I had no luck. Searching the internet for this issue, I found nothing. Searching the Google Apps admin help pages, I found nothing. After about an hour of poking at the admin controls, I finally hit upon the answer.

So, for anyone else out there who’s having similar problems, here’s what I did:

  • Log in to the Admin Control Panel
  • Click the “More Controls” link (it’s at the bottom of the page).
  • Choose “Other Google Services”.
  • Click the “Filters” logo at the top right of the page.
  • Untick “Show top featured services” (this was the magic bit that had me stumped for a long time).
  • Choose services you want to turn on. For me, it was “Google Books” and “Google Maps”. There are a lot of other hidden services in there too.
  • After turning on the services, you’ll receive a message saying that it might take 24 hours for the changes to propagate. They propagated pretty much immediately for me, and I was able to start using the apps straight away.

Hopefully this ends up being useful for someone else out there too, and saves them the head scratching that I had to go through.

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8 Responses to “Enabling Google Books, Maps (and other apps) via the Google Apps Admin Panel”

  1. John Avgeros Says:

    Thanks Neil,

    You saved me some time!


  2. Johnd177 Says:

    But a smiling visitor here to share the love , btw outstanding layout. fbaakdgckaed

  3. Thanks, you are a life saver!

  4. Thanks, I really appreciated, having the chance to consider, what you had to say in this article and, I’ll be pleased to read what other folks have to say. I appreciated this article. This was an insightful item, that I enjoyed reading.

  5. This worked! Looked at lots of other sites, had old or incomplete instructions.

    Thank you!

  6. Thanks for this – don’t know how long it would’ve taken me to spot “Show top featured services”! Great guide.

  7. Hi There, I am desperately trying to add a location to my sketch up yet it keeps on telling me ‘you do not have access to this service, please log into your Admin Console to enable the service’ – I have tried doing the above that you have suggested however I cannot find ‘other google services’ in the ‘more controls’ link. Are there any other ways you can suggest? Many thanks.

  8. Enabling Google Books, Maps (and other apps) via the Google Apps Admin Panel

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