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	<title>Comments on: Had a ticket but didn&#8217;t come to BarCamp London 5?  For shame&#8230;</title>
	<atom:link href="http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/feed/" rel="self" type="application/rss+xml" />
	<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/</link>
	<description>Where Neil Crosby talks about coding on the train...</description>
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		<title>By: John F Croston III</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-44</link>
		<dc:creator>John F Croston III</dc:creator>
		<pubDate>Thu, 16 Oct 2008 12:36:08 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-44</guid>
		<description>&lt;p&gt;We are running a BarCamp here in Washington, DC this weekend. We sent a note out a few days ago asking those that could not make to reply back so we could give their space to someone else that is on the waiting list.&lt;/p&gt;

&lt;p&gt;I think a good idea would be post the date, time, location, etc. weeks in advance and tell everyone that a week or ten day before we will be opening registration until all the spots are filled. This would cut down on people just getting tickets for themselves and others hoping they can make it when the time comes.&lt;/p&gt;

&lt;p&gt;I also like the idea of creating a system to give your ticket up to a friend , co-worker, etc.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>We are running a BarCamp here in Washington, DC this weekend. We sent a note out a few days ago asking those that could not make to reply back so we could give their space to someone else that is on the waiting list.</p>

<p>I think a good idea would be post the date, time, location, etc. weeks in advance and tell everyone that a week or ten day before we will be opening registration until all the spots are filled. This would cut down on people just getting tickets for themselves and others hoping they can make it when the time comes.</p>

<p>I also like the idea of creating a system to give your ticket up to a friend , co-worker, etc.</p>]]></content:encoded>
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		<title>By: Alistair MacDonald</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-38</link>
		<dc:creator>Alistair MacDonald</dc:creator>
		<pubDate>Wed, 15 Oct 2008 11:29:31 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-38</guid>
		<description>&lt;p&gt;Personally I don&#039;t see naming and shaming working that well. Most people not attending London5 were newcomers, not really inducted in to our rather strange virtual community (yet), and I suspect being names and shamed would not work as a deterrent.&lt;/p&gt;

&lt;p&gt;I have also blogged about this at http://tinyurl.com/4u725l .&lt;/p&gt;

&lt;p&gt;One thing that I have just thought about is why don&#039;t we ask the people who did not turn up why they did not, why they did not hand back the ticket, and how they think we could solve the problem.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Personally I don&#8217;t see naming and shaming working that well. Most people not attending London5 were newcomers, not really inducted in to our rather strange virtual community (yet), and I suspect being names and shamed would not work as a deterrent.</p>

<p>I have also blogged about this at <a href="http://tinyurl.com/4u725l" rel="nofollow">http://tinyurl.com/4u725l</a> .</p>

<p>One thing that I have just thought about is why don&#8217;t we ask the people who did not turn up why they did not, why they did not hand back the ticket, and how they think we could solve the problem.</p>]]></content:encoded>
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		<title>By: Drew McLellan</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-36</link>
		<dc:creator>Drew McLellan</dc:creator>
		<pubDate>Tue, 14 Oct 2008 16:26:51 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-36</guid>
		<description>&lt;p&gt;I began writing a comment, but got carried away. Therefore:&lt;/p&gt;

&lt;p&gt;http://allinthehead.com/retro/332/the-trouble-with-barcamp&lt;/p&gt;
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		<content:encoded><![CDATA[<p>I began writing a comment, but got carried away. Therefore:</p>

<p><a href="http://allinthehead.com/retro/332/the-trouble-with-barcamp" rel="nofollow">http://allinthehead.com/retro/332/the-trouble-with-barcamp</a></p>]]></content:encoded>
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		<title>By: Reinier Zwitserloot</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-25</link>
		<dc:creator>Reinier Zwitserloot</dc:creator>
		<pubDate>Mon, 06 Oct 2008 18:35:45 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-25</guid>
		<description>&lt;p&gt;Hey, if sending a voluntary reminder mail 2 days prior is all that it takes, that&#039;d be peachy. I&#039;m all for it.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Hey, if sending a voluntary reminder mail 2 days prior is all that it takes, that&#8217;d be peachy. I&#8217;m all for it.</p>]]></content:encoded>
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		<title>By: Cristiano Betta</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-19</link>
		<dc:creator>Cristiano Betta</dc:creator>
		<pubDate>Sat, 04 Oct 2008 23:09:21 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-19</guid>
		<description>&lt;p&gt;@reinier about sending an email. I noticed one thing that really works for the Geek Dinners: send out an email the day or 2 days before the event, JUST reminding people to come/please give up their ticket if they can&#039;t come. This has really improved our reliability even while there are still no-shows.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>@reinier about sending an email. I noticed one thing that really works for the Geek Dinners: send out an email the day or 2 days before the event, JUST reminding people to come/please give up their ticket if they can&#8217;t come. This has really improved our reliability even while there are still no-shows.</p>]]></content:encoded>
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		<title>By: Reinier Zwitserloot</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-18</link>
		<dc:creator>Reinier Zwitserloot</dc:creator>
		<pubDate>Fri, 03 Oct 2008 15:30:00 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-18</guid>
		<description>&lt;p&gt;I don&#039;t think the point of naming and shaming is that people are actually shamed. The point is to force people to not sign up if they don&#039;t think they&#039;ll go, or if they did, either show up, or notify the organizers that they can&#039;t go.&lt;/p&gt;

&lt;p&gt;The right answer to this dilemma should instantly result in so few no-shows that the actual act (e.g. the naming and shaming) doesn&#039;t have to be done. No need to shame 3 or 4 people.&lt;/p&gt;

&lt;p&gt;You could &#039;fix&#039; naming and shaming privacy issues by being factual in your naming ceremony: Leave it up to the people that are going to be doing the shaming to show some tact.&lt;/p&gt;

&lt;p&gt;If people have been multi-ordering tickets, then an admin fee might help some, but, I doubt there&#039;s a balance where the amount isn&#039;t prohibitively annoying, yet enough to be a serious deterrent. Then again, the point of the exercise is not so much to come up with a foolproof system, but to just make it more obvious that no-show is not something people should ever do. Perhaps charging a symbolic fee along with an explanation of why is enough.&lt;/p&gt;

&lt;p&gt;One thing is for sure: I&#039;d love to see something done at the next BCL, just so we can start trying some of these ideas.&lt;/p&gt;

&lt;p&gt;Here&#039;s another crazy idea: Send an email on sunday evening, a week before the event, with a link in it, to all ticket holders. If a ticket holder hasn&#039;t clicked the link by fridaymorning, they lose their ticket. Because time is short, I&#039;d then send out ticket claim mails to everyone on the backup list. First-come-first-serve.&lt;/p&gt;

&lt;p&gt;Sounds like a lot of work, though :(&lt;/p&gt;
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		<content:encoded><![CDATA[<p>I don&#8217;t think the point of naming and shaming is that people are actually shamed. The point is to force people to not sign up if they don&#8217;t think they&#8217;ll go, or if they did, either show up, or notify the organizers that they can&#8217;t go.</p>

<p>The right answer to this dilemma should instantly result in so few no-shows that the actual act (e.g. the naming and shaming) doesn&#8217;t have to be done. No need to shame 3 or 4 people.</p>

<p>You could &#8216;fix&#8217; naming and shaming privacy issues by being factual in your naming ceremony: Leave it up to the people that are going to be doing the shaming to show some tact.</p>

<p>If people have been multi-ordering tickets, then an admin fee might help some, but, I doubt there&#8217;s a balance where the amount isn&#8217;t prohibitively annoying, yet enough to be a serious deterrent. Then again, the point of the exercise is not so much to come up with a foolproof system, but to just make it more obvious that no-show is not something people should ever do. Perhaps charging a symbolic fee along with an explanation of why is enough.</p>

<p>One thing is for sure: I&#8217;d love to see something done at the next BCL, just so we can start trying some of these ideas.</p>

<p>Here&#8217;s another crazy idea: Send an email on sunday evening, a week before the event, with a link in it, to all ticket holders. If a ticket holder hasn&#8217;t clicked the link by fridaymorning, they lose their ticket. Because time is short, I&#8217;d then send out ticket claim mails to everyone on the backup list. First-come-first-serve.</p>

<p>Sounds like a lot of work, though :(</p>]]></content:encoded>
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		<title>By: Ross Bruniges</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-17</link>
		<dc:creator>Ross Bruniges</dc:creator>
		<pubDate>Fri, 03 Oct 2008 10:20:02 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-17</guid>
		<description>&lt;p&gt;Not a fan of naming and shaming. As Christiano says it&#039;s  bit of an invasion of privacy and rather harsh (what if we find out later that they were at a funeral or something - just an example). By that time they have already been shamed, the damage is done and what you going to do? Tell people they were removed because of a personal event they might not want being public?&lt;/p&gt;

&lt;p&gt;An admin fee (£20) would work; people will think more about grabbing up tickets It might also hopefully stop people buying up a shit load of tickets for everyone in their office at once (something that I know leads to a number of tickets being hoarded and maybe not used).&lt;/p&gt;

&lt;p&gt;Could also just rely on some communications between organisers - we know the people who don&#039;t show up and can make this availiable. Then we could do stuff like not let people register in the first/second round of tickets or something like that...&lt;/p&gt;

&lt;p&gt;So yeah - there are a number of options (just not a fan of the naming and shaming one)&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Not a fan of naming and shaming. As Christiano says it&#8217;s  bit of an invasion of privacy and rather harsh (what if we find out later that they were at a funeral or something &#8211; just an example). By that time they have already been shamed, the damage is done and what you going to do? Tell people they were removed because of a personal event they might not want being public?</p>

<p>An admin fee (£20) would work; people will think more about grabbing up tickets It might also hopefully stop people buying up a shit load of tickets for everyone in their office at once (something that I know leads to a number of tickets being hoarded and maybe not used).</p>

<p>Could also just rely on some communications between organisers &#8211; we know the people who don&#8217;t show up and can make this availiable. Then we could do stuff like not let people register in the first/second round of tickets or something like that&#8230;</p>

<p>So yeah &#8211; there are a number of options (just not a fan of the naming and shaming one)</p>]]></content:encoded>
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		<title>By: Neil Crosby</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-16</link>
		<dc:creator>Neil Crosby</dc:creator>
		<pubDate>Fri, 03 Oct 2008 09:40:03 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-16</guid>
		<description>&lt;p&gt;@Cristiano - Absolutely, sometimes some people will have unavoidable last minute things that stop them from coming to events.  I don&#039;t think anyone would begrudge someone being a no-show because their mother had just died, for example.  On the money question, you&#039;re totally right - having to handle money would increase the complexity of holding the event a fair chunk.&lt;/p&gt;

&lt;p&gt;@Reinier - I personally wouldn&#039;t have any problem having my ID checked at the door, but you&#039;re right - I&#039;m sure some people wouldn&#039;t be keen on that. Naming and shaming is definitely the easiest of the options available.&lt;/p&gt;

&lt;p&gt;@Kerry - I&#039;m starting to veer away from the idea of charging.  The cost could only ever be nominal for fear of forcing away those who just don&#039;t have the disposable income, even if it was refundable.  And if the cost was nominal then it wouldn&#039;t surprise me at all if some people just wouldn&#039;t care that they paid for something they didn&#039;t go to.&lt;/p&gt;

&lt;p&gt;So, naming and shaming FTW?&lt;/p&gt;
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		<content:encoded><![CDATA[<p>@Cristiano &#8211; Absolutely, sometimes some people will have unavoidable last minute things that stop them from coming to events.  I don&#8217;t think anyone would begrudge someone being a no-show because their mother had just died, for example.  On the money question, you&#8217;re totally right &#8211; having to handle money would increase the complexity of holding the event a fair chunk.</p>

<p>@Reinier &#8211; I personally wouldn&#8217;t have any problem having my ID checked at the door, but you&#8217;re right &#8211; I&#8217;m sure some people wouldn&#8217;t be keen on that. Naming and shaming is definitely the easiest of the options available.</p>

<p>@Kerry &#8211; I&#8217;m starting to veer away from the idea of charging.  The cost could only ever be nominal for fear of forcing away those who just don&#8217;t have the disposable income, even if it was refundable.  And if the cost was nominal then it wouldn&#8217;t surprise me at all if some people just wouldn&#8217;t care that they paid for something they didn&#8217;t go to.</p>

<p>So, naming and shaming FTW?</p>]]></content:encoded>
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		<title>By: Kerry Buckley</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-15</link>
		<dc:creator>Kerry Buckley</dc:creator>
		<pubDate>Fri, 03 Oct 2008 06:14:30 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-15</guid>
		<description>&lt;p&gt;I wonder whether the solution is to charge for the ticket, but give people their money back on the day. The cash from those who don&#039;t turn up could be spent on beer for those who do.&lt;/p&gt;

&lt;p&gt;I&#039;d favour publishing the names of people who don&#039;t show up and don&#039;t return their tickets, too.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>I wonder whether the solution is to charge for the ticket, but give people their money back on the day. The cash from those who don&#8217;t turn up could be spent on beer for those who do.</p>

<p>I&#8217;d favour publishing the names of people who don&#8217;t show up and don&#8217;t return their tickets, too.</p>]]></content:encoded>
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		<title>By: Reinier Zwitserloot</title>
		<link>http://thecodetrain.co.uk/2008/10/had-a-ticket-but-didnt-come-to-barcamp-london-5-for-shame/comment-page-1/#comment-14</link>
		<dc:creator>Reinier Zwitserloot</dc:creator>
		<pubDate>Fri, 03 Oct 2008 02:54:47 +0000</pubDate>
		<guid isPermaLink="false">http://thecodetrain.co.uk/?p=57#comment-14</guid>
		<description>&lt;p&gt;I think the easiest solution in the end is just naming and shaming. &lt;/p&gt;

&lt;p&gt;Peer pressure is pretty much a requirement for a blacklisting scheme (unless you want to check IDs at the door, which seems like it would cause &lt;i&gt;a bit&lt;/i&gt; of a spaz-out from the usual barcamp crowd!), and while I doubt anyone would complain about a symbolic fee, I&#039;m not sure how effective that would be to reduce jackasses who don&#039;t show. I don&#039;t know about the others, but if I noticed a no-shower that I knew, I&#039;d definitely have some words.&lt;/p&gt;

&lt;p&gt;My thanks to eBay for a great event and the foresight/serendipity to plan for 150 people instead of the usual 100, so fortunately the large amount of no-shows was hardly noticed. Lucky break.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>I think the easiest solution in the end is just naming and shaming. </p>

<p>Peer pressure is pretty much a requirement for a blacklisting scheme (unless you want to check IDs at the door, which seems like it would cause <i>a bit</i> of a spaz-out from the usual barcamp crowd!), and while I doubt anyone would complain about a symbolic fee, I&#8217;m not sure how effective that would be to reduce jackasses who don&#8217;t show. I don&#8217;t know about the others, but if I noticed a no-shower that I knew, I&#8217;d definitely have some words.</p>

<p>My thanks to eBay for a great event and the foresight/serendipity to plan for 150 people instead of the usual 100, so fortunately the large amount of no-shows was hardly noticed. Lucky break.</p>]]></content:encoded>
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